Travis Dickerson Recording Studios Forum

Ocean, I do hope you will see your books and cd\'s today. I believe the first book I ordered from PP was the Horse is Good. It is that and more. I too love horses, unfortunately riding them as I would wish too is not a pleasure I am afforded. Living in the desert where the average summer temp is 112 makes it difficult. People do it but I would not put this precious animal through that for my pleasure. I was however fortunate to be able to take a ride in May on the cliffs over looking the "OCEAN" in Hawaii. Beautiful. If it were accessible I would ride everyday. Anyway, the book.. Amazing photographs. When I can look at a photograph and see a story that I otherwise would not have been able to see I am captured. Mr. Mortensen does that for me in every photo he takes. You will enjoy this book.  I Read "Land of the Lost Mammoths" on Saturday. What a great book. It was exciting at every paged turned, moved quickly and kept me on my toes, obviously, couldn\'t put it down. I highly recommend it if your up for an adventure young and old. I can\'t wait to start in on Pirates, Bats and Dragons, was going to on Sunday but began another painting instead. So maybe we can compare notes when we are finished!  
([font=Verdana][/font]I think music is the soundtrack of the soul. Each being is here to accomplish something, and I think their purpose is somehow reflected in the music they make (or enjoy). Just a thought. If it\'s to weird a concept just pelt me with Eclairs, that\'ll teach me! )[/font][/color]
What do you say we listen and eat the eclairs. he he

My copy of Please Tomorrow just arrived today.

After a long day of training, and aggrevation by my in laws, I put in the tray and sat back to listen.
A beautiful experiment in sound. It took me to a place of peace and calm,and caused my mind to wander to more plesant plains of thought.
[glb]Bravo! Bravo![/glb]

The only other thing I can say is ....

[glb]Please More!!![/glb]

Beatnik  

Well, here it is the 21st. of September and no "Please Tomorrow" or, "LBB2"!   :\'(

I placed my order and received a confirmation Email from PP on the 15th. Paid nearly 12$ for Priority Mail shipping via/ USPS. (Not an option, it\'s just PP\'s mode of shipping), which is suppose to deliver in 2 ~ 3 days!

The real bummer is, I Emailed PP for an order number on that package so as to track it\'s whereabouts via the USPS website and I lay odd\'s I\'ll never read a reply to that request, because PP CS , after one orders, in my experience, sucks!
This has moved beyond patience , to the realm of upset. I paid what amounts to 3$ for each item I purchased, in shipping. And 5 days later I have zip to show for that priority charge.

Tomorrow will be the 6th day, and I\'ll lay odd\'s, no package arrives and I\'ll still not have a response from PP per a tracking number on this shippment.

I adore VM recordings, but I\'ll never order from PP again.  It  isn\'t worth the hassel. And the indifferent attitude toward Customers Service, is unacceptable, much less disrespectful.

Arrrrgh! And then some!

Ocean. That is unfortunate. It seemed the first reports here about PP\'s service were very good. My connections to PP are only peripheral, but if the opportunity arises I\'ll pass your concerns along.

before you get too upset with Perceval i wonder if you ordered them together.  if you did, you are waiting for them to get their supply of BB2 in, because that is marked as not available until 9/22.  most likely, they will start processing those orders tomorrow or Thursday.

i do have to say though, ordering from Travis is simpler, and cheaper, and there is the added benefit of there being a live person at the other end.  i think CS at Perceval is probably a part-time thing and once they get in they have myriad things to contend with.  just a guess, but it would make sense - they\'re a small print house and i think nearly everyone, including Viggo naturally, has other things they are involved in.

i got my copy of Please Tomorrow yesterday and it came with me to work today - wonderful and i can\'t seem to stop finding different little nuances...  very pleased, very.

That is very discouraging. I understand your frustration, but please don\'t give up on PP. Not to defend anyone but they are actually adhearning to ther terms of their orders. Take a look at the PP website and click on "contact us"  there is a link to FAQ and in that, one of the questions is...

How will books be shipped ?

and forgive me PP for cutting and pasting here but the answer is:  

Shipping is via US Post Office Priority Mail for domestic shipments (5 to 7 days) and Global Priority and Air Mail for International Shipments (7 to 10 days).

In fact, there is alot of good information there about how the company works. As to why you have not received a reply to your email request ...your guess is a good as mine, but I can tell you that being shipped USPS there is no tracking like say.. UPS or FED-EX (unless you purchase additional confirnmation & PP does not offer that service)
I was very lucky & thankful to receive this recent order in great time. To be honest with you I was in total suprise that I recieved it within two days as I was fully expecting to see it at least a week later. I have ordered several things from PP with no problems, but probably too if I did not know their policy I would have been interested to know what was taking so long. So please hang in there, PP is a really good place. Forget  the whole Viggo Mortensen connection and think about the artists and their material who\'s books otherwise might not have been given to us if they weren\'t around.  
This doesn\'t help the frustrastion I know, especially when there is so much anticipation on receiveing this work, I sympathize there completely, my hope is that it will ease the wait a little  

their timeline and use of USPS is pretty standard - but again, if you ordered the two items together you may very well be waiting a few extra days while they get their supply of BB2 in stock.

I appreciate the kind replies to my frustration.

Per the Priority Mail time line;  When I placed my order with PP, they told me on the order page/link, that " BB2 " would be available later in September.  That\'s not a problem and I knew there was a delay at the outset, for that title.
However the rest or the order is available, per their site.

I can\'t imagine any publishing house, even a small one with part time staff, (as mentioned), would make customers wait for the shipment of their entire order, because of one item being unavailable at time of order.

Per the 5-7 days priority mail shipping per PP FAQ page.
the 2-3 days time line that I mentioned is per the USPS website.  I realized the FAQ @ PP claims their definition of PM is 5-7 days. However that time line is actually in keeping with the USPS "Media Mail" and Standard, which delivers in 5 to 10 days.

 And Travis, I appreciate what you said. To date I have never had a reply to a question about an order I have placed with PP, from PP Customer Service. And I\'ve been a customer for almost 2 years.  :-/

In any case I am stuck with the wait and see a media mail schedule , at Priority Mail rates.  But I have faith that please tomorrow, will arrive some day.

I sympathize with your frustration.

You might try eMailing PP with the "order number" issued your order on your "thank you for ordering from PP" eMail you received and see what they say. There are probably quite a few mails to get through there but I have never gone without a response almost the next day.

However at times delivery takes more than a week due to availability, packing, etc. I heard one person got a handwritten note in her package about BB2 being delayed. Chill, other people didn\'t, she just won the lottery...also it is delayed until October 4th now.

QuoteI appreciate the kind replies to my frustration.

Per the Priority Mail time line;  When I placed my order with PP, they told me on the order page/link, that " BB2 " would be available later in September.  That\'s not a problem and I knew there was a delay at the outset, for that title.
However the rest or the order is available, per their site.

I can\'t imagine any publishing house, even a small one with part time staff, (as mentioned), would make customers wait for the shipment of their entire order, because of one item being unavailable at time of order.

Per the 5-7 days priority mail shipping per PP FAQ page.
the 2-3 days time line that I mentioned is per the USPS website.  I realized the FAQ @ PP claims their definition of PM is 5-7 days. However that time line is actually in keeping with the USPS "Media Mail" and Standard, which delivers in 5 to 10 days.

And Travis, I appreciate what you said. To date I have never had a reply to a question about an order I have placed with PP, from PP Customer Service. And I\'ve been a customer for almost 2 years.  :-/

In any case I am stuck with the wait and see a media mail schedule , at Priority Mail rates.  But I have faith that please tomorrow, will arrive some day.

Ocean sorry to hear that you\'re having a rough time at the mo with PP. If it makes you feel any better...I ordered the same CDs as you & mine haven\'t arrived either...tho due to BB2 not coming out until the 22...I sort of understood that they would wait till that date to send anything out to me...here in the UK.
However, I\'ve some had problems with PP in the past over a faulty book of theirs, which was replaced several times with the same fault! In the end we came to a compromise regarding compensation...and the person from CS was very nice in the end & exchanged many emails with me to resove the issue.
Try not to worry ok...PP are probably just very busy at the mo. Anyway...bet you get your copies before me!

It\'s a shame Viggo can\'t hand deliver them himself...but then he aint Santa is he?...ooo if only aye!  

Angela,
No worries. I chilled, that\'s why I said I have faith PT will arrive some day.

M4, thank you for sharing of your experience with PP, I\'m sorry to read that you had so much difficulty with the book you ordered, and I\'m glad to know that you settled the issue through a friendly accord.  

 I just hope that the due date for BB2 isn\'t pushed back to Oct. 4th, per Angela, for those who ordered on 9/15.

In any case , I have other titles I can re~play, while I wait. Throw some sympathetic magic at the problem. Play Viggo poetry & music CD\'s, in hopes that the time for the arrival of new one\'s fly\'s by.


Again, thanks for your support.

Don\'t mean to gloat, Ocean, but I got my copy today--thanks to Travis & Co. for their prompt service!  

Will let y\'all know my impressions after hubby leaves for work & I listen to it oh, about a zillion times.  

Hope the magick works for ya, Ocean!  Sending good ~vibes~ your way--

Peace  
Bella )O(

The magic worked! (like I\'m surprised. )

 My mail lady just arrived moments ago with my PP package!

And I also received a hand written note about the delay in shipping BB2.  Given what I\'ve seen of VM\'s autograph, the penmanship looks familiar, but sadly there\'s no signature beneath, "Thank You".
That\'s cool though, the thrill of the imagining add\'s to the mystery!
God\'s I\'m so easy!

And I appreciate everyone\'s patience with my frustration.  I admit to feeling like quite the butt for it, and yet at the time it was sincere, so on with life , and the thrill of listening to PT for the first time.

I\'m in awe too!    PT is a wonderful soundscape experience of soulful music & fx--a perfect accompaniment for writing, making love or just daydreaming !  

Opps--there I go again  

Anyways, kudos to Viggo, Travis, Buckethead & Henry on a CD well-done!  

Peace  
Bella )O(

It\'s a shame I now have to wait till Oct for
PT & BB2. At this rate I will be lucky to get
them B4 Halloween!  

*camps out at the postbox*