Travis Dickerson Recording Studios Forum

^hahah nice Alex  

Okay, so I\'ve been slapped with a 16 pounds Customs charge. Not particularly pleased considering I paid for UK shipping on top of that but there\'s nothing you can do and it\'s no-one\'s fault. At least it\'s safe and it\'s as good as mine. I\'ll go and pick it up today, though my arse is going to be particularly sore after this trip!

Okay chaps, just been to collect mine, I have #200 which I\'m quite pleased about. However, there\'s some damage to the case, including the pegs which hold the CDs. As a result the CDs came loose in transit and there\'s some scratches here and there. Quite disappointed as I paid a lot of money buying and recovering it but it can\'t be helped I suppose. Don\'t quite know what to do really except try to enjoy them.

EDIT: Just to add too, the case doesn\'t even hold the CDs, there are very little pegs remaining so the CDs are free to rattle about and fall out of the case when I open them. Quite gutted if I\'m honest.

^That was likely the customs people. My order of Deli Creeps and 2 Bucketheadland 2 CDs was custom\'d and every case was smashed apart. The only other damage I\'ve ever had from a TDRS order was once there was a single crack on the case about 3cm long.
The thing that I thought about was: This CD has travelled about 5000 miles to get to me, it\'s amazing there isn\'t more damage.

how is it possible for you to be charged with a service charge?! I received my ISOT boxset and i wasnt charged with anything, whats the difference??

Shame about the condition tho, iv still not got mine. Hoping to go home today and find it there. But you never know.

p.s iv been hit with the £16 charge.

ISOT, email me your invoice number and a note about what happened.

Quotep.s iv been hit with the £16 charge.

Same here. It sucks, especially when some don\'t get hit by them and you do but I had to factor the liklihood of getting custom charged in when buying the item so I can\'t complain too much. It just irritates me that I have to give RM £8 just to deliver it to me from customs! Outrageous it is. Anyway, moaning over with I\'m looking forward to finally hearing this set
 

well iv to head down to th epost office tomorrow monring to sort this out. I hope the boxset isn\'t in the same conditions as In Search Of The. Shame for that guy.

Email sent Travis, thanks for your post.

As for everyone else in the UK who ordered, I hope you don\'t suffer too much from this charge, it was quite a shock when I received the notice this morning. I\'ve emailed Travis and hopefully I can work something out with him.

^Travis can\'t undo the customs charge or anything, all he can do is give you a replacement case.

Oh no, I don\'t expect him to refund anything, I know costs have little to do with him, it\'s just the way things go. I\'m just a little upset I have a damaged edition.

EDIT: All sorted, thank you Travis for the speedy response, hopefully all will be sorted soon.

QuoteI\'m just a little upset I have a damaged edition.

Me too  

Yeah, same here

guys im sorry if im annoying any of you. But I just don\'t understand why we are being charged £16. Lets face it, I dont mind paying it. Its not an awful lot of money. I really don\'t mind! I just dont understand how ISOT boxset wasnt accounted for through customs but this boxset (best regards) was....how does that work?
Someone please explain it... sorry...